This workshop is for any team that wants to put into words what their culture is like when their at its natural best, even if they aren't currently performing at that level.

How well do you know the people in your team? During this workshop you'll find out what drives the people you work with on a daily basis. Find out what really makes people tick!

This workshop is designed to help you be really clear about your customer promise in ways that hold meaning for your team. So you can be really clear about who you are, what you do, who you do it for, what they need or want, and - the hardest part - what changes as a result (impact).

What does it feel like to be a customer? Visualise customers' experience step by step. Discover moments of truth and pain and learn how it can be improved!

What is strengthening team spirit, and engaging or disappointing employees? Discover what matters from recruitment to development and how to stimulate a positive culture.

We coach and train you, ensuring you feel prepared and confident enough to run your own workshops, validate the outcome and get to work on improving day to day business.